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welfare rights
       Support under Covid-19: an update





       Financial assistance to help those affected by coronavirus is still      exception rather than the rule and are
       available but there have been changes, including to reviews and          usually for claimants who cannot get the
                                                                                help they want online or over the phone.
       reassessments for disability benefits, reports Charlie Callanan            The suspension of all face-to-face
                                                                                medical assessments continues for UC,
                                                                                ESA and personal independence payments
            t the start of the Covid-19                                         (PIPs). Assessment providers are continuing
            lockdown in March, measures were                                    to carry out telephone as well as “paper-
       Aintroduced to provide financial                                         based” assessments where possible.
       support to both those in employment and                                    The DWP has restarted reviews and
       those who were out of work and claiming                                  reassessments for PIP and disability
       welfare benefits.                                                        living allowance (DLA), initially in the
        At the time of writing, several of the                                  following circumstances:
       measures were still in place, and some of                                ●  Reviews and reassessments of PIP that
       these have been modified.                                                  were under way but were suspended
        The job retention scheme provides a                                       in March
       grant to employers to enable them to pay                                 ●  Inviting people whose PIP award is
       the wages of staff who remain on the                                       coming to an end to reclaim PIP
       payroll but who are temporarily                                          ●  Inviting children who get DLA and are
       furloughed during the outbreak. The                                        turning 16 to apply for PIP
       scheme is due to close on 31 October.                                    ●  Accepting renewal applications for
        For self-employed people who have                                         other child DLA claimants
       been adversely affected by the crisis, the                               ●  Invitations to claim PIP for existing adult
       self-employed income support scheme is                                     DLA claimants are on hold and DLA
       still in place. However, they must apply for   Job centres are expected to remain closed for   payments will continue.
       this by 19 October, and applications for   now, with face-to-face appointments rare  As all face-to-face assessments remain
       the first grant can no longer be made.                                   suspended, assessments will be via
                                             When claiming UC, people with an illness  telephone or possibly paper based.
       Illness and sick pay                or disability that limits their capability to   The DWP is prioritising clients who
       As before, people who are off work and ill   work should provide evidence of this   experience a relevant change of
       with Covid-19 may be entitled to claim   (usually via a fit note) when making their   circumstance. So, if a client has a change
       statutory sick pay (SSP). If they are not   claim or as soon as possible thereafter.   that means their PIP award could be
       entitled to SSP, or have already been paid                               increased or decreased, they should
       it for 28 weeks, they may be able to claim   Sanctions and reviews       report this to the DWP as soon as possible.
       employment and support allowance (ESA).  Conditionality and benefit sanctions have
        A client may be able to claim universal   been reintroduced from July following   Care and support
       credit (UC) as their main income or to top   their temporary suspension.   Carers continue to get carer’s allowance if
       up other income, whether during or    The “claimant commitment” for those   they have a temporary break in caring as a
       outside of the Covid-19 crisis. However, if   already claiming UC, ESA and jobseeker’s   result of isolation because they or the
       the claimant gets a “legacy” benefit (such   allowance will be reviewed and updated   person they care for is infected with or at
       as income-related ESA), they should   as capacity allows.                risk of contamination with Covid-19. This
       always seek advice before doing so.   The DWP has said that claimants who   is expected to last until mid November.
        For Covid-19 related claims made   are, for example, shielding or have    Providing “emotional support”
       before 10 July, medical evidence was not   childcare responsibilities because of   remotely, for example over the telephone,
       required. Now, all new claims for   Covid-19 restrictions will have their   can count towards the 35 hours needed to
       contributory ESA have to be supported by   claimant commitment tailored to reflect   claim carer’s allowance.
       medical evidence.                   their circumstances “and will not be asked   As per the government’s stated
        The Department for Work and Pensions   to do anything unreasonable”.    intentions, it is expected that the financial
       (DWP) is contacting affected claimants to   Sanctions will be imposed only where a   support described here is not for the long
       advise the date from which they are   claimant has not provided good reason for  term, and the benefit rules that have
       required to provide evidence.       meeting the agreed requirements in the   been relaxed will be tightened up again.
                                           claimant commitment.                   However, we know a government can
                                             Requirements to attend appointments   change its mind, so please seek the most
       Providing remote “emotional         at job centres in person were suspended   up-to-date news and information. n

       support” by phone can count         in March. Claimant commitments for both   ● DWP. Coronavirus Support for
                                                                                Employees, Benefit Claimants and
                                           new and existing claimants are likely to be
       towards the 35 hours needed
    Christy Lawrance  for carer’s allowance   dealt with over the telephone.    Businesses. https://tinyurl.com/wvykjtq
                                             It is expected to be some time before all
                                                                                Charlie Callanan is an adviser and writer
                                           job centres are open and operating as
                                                                                on welfare rights
                                           usual. Face-to-face appointments are the
       www.cl-initiatives.co.uk                                             Community Living  Vol 34 No 1  |  Autumn 2020  7
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